السلام عليكم هذا هو ال e-mail وصلني من Rentalcars.com Dear Mr. Riad
Thank you for your email
Thanks for your cooperation
We are sorry that you were considered liable for the costs of the repairs on the rented car
However, and as you purchased our Full Protection product, we are pleased to confirm that we are refunding QAR 7795.97 (EUR 1662.00), which you were charged for repairs to the car. This money should appear on the card you used to make your booking (the one that ends with ****) within the next 10 -15 working days
Due to legal restrictions for fraud and money laundering, we can only refund our customers in the same card and currency they used to pay us
We would like to thank you for choosing our protection product – and we hope to hear from you next time you need a car
Kind regards
David Garcia
Customer Services - Rentalcars.com
Floors 9-12
Sunlight House
Quay Street
Manchester
M3 3JZ
UK
